Terms of Use

1.Who we are

The Service is provided by Wasted Penguinz AB, a Swedish limited company, org. nr 559447-4859, 267 75 Ekeby, Sweden. You can reach us at hello@zerosay.com.

2.Who may use the Service

• You must be at least 13 years old.
• If you are under 18, a parent or guardian must agree to these terms on your behalf.
• You may not use the Service if you are barred from doing so under applicable law or sanctions.
• One person may run the app on several devices; those devices form one account.

3.Your licence to use the app

We grant you a personal, non-exclusive, non-transferable, revocable licence to install and use the Zero Say app on devices you own or control, for the purpose of communicating through the Service. The app and the Service remain our property or that of our licensors. Where parts of the app are released under an open-source licence, that licence governs those parts.

4.End-to-end encryption and what it means for you

Zero Say encrypts messages on your device with keys we never receive. As a consequence:

• We cannot read, search, filter, moderate or hand over your messages.
• We cannot recover your account, your keys or your history. If you lose your devices and your recovery phrase, the data is permanently gone.
• You are responsible for keeping your recovery phrase secret and your devices locked.
• Verify safety numbers with the people you talk to. If a safety number changes and you did not expect it, stop and check.

5.Acceptable use

You agree not to use the Service to:

• harass, threaten, stalk or abuse anyone;
• send unsolicited bulk messages or automate accounts to do so;
• create, share or request child sexual abuse material, or otherwise sexually exploit minors;
• distribute malware, phish, or attempt to break into other people’s accounts or devices;
• infringe intellectual-property rights or break any applicable law;
• interfere with the Service, probe or overload our servers, or bypass rate limits and security measures;
• impersonate another person or organisation.

Every conversation has a “Block” and a “Report” control. Reporting sends us the message you chose to report, decrypted by you, along with the sender’s account identifier. Because we cannot see anything else, reports from users are the main way we learn about abuse, and we act on them.

6.Your content

You own what you write and send. You grant us only the technical rights needed to transmit and temporarily store the encrypted envelopes that carry it. We claim no other licence over your content and we cannot use it, because we cannot read it.

7.Availability, beta software and changes

We work hard to keep the Service running but we do not promise uninterrupted availability. Builds marked “beta” or “preview” may be unstable, may lose data and may change without notice.

We may change or discontinue features. If we discontinue the whole Service we will give at least 60 days’ notice inside the app so you can export what you need.

8.App stores and third parties

If you install the app from the Apple App Store or Google Play, their terms also apply to the download and to any in-app purchases. Apple and Google are not parties to these terms and have no obligation to provide support for the app. Third-party services linked from the Service are governed by their own terms.

9.Ending the agreement

You can stop at any time by deleting your account in Settings, which removes your account identifier, handle and public key from our servers immediately, and any undelivered envelopes within 24 hours.

We may suspend or terminate an account that breaks these terms, that is used for abuse reported by other users, or where the law requires it. Where reasonable we will tell you why. Termination does not affect data on your own devices.

10.No warranty

The Service is provided “as is”. To the extent permitted by law we make no warranties, express or implied, about its fitness for any purpose, its security against every possible attack, or its uninterrupted operation. Encryption reduces risk; it does not remove it. Your device, your operating system and the person you are talking to are all outside our control.

11.Limitation of liability

To the extent permitted by law, we are not liable for indirect or consequential loss, loss of data, loss of profit, or damage caused by events outside our reasonable control. Our total liability to you for any claim connected with the Service is limited to SEK 1,000 or the amount you paid us in the twelve months before the claim, whichever is higher.

Nothing in these terms excludes liability for death or personal injury caused by negligence, for fraud, for gross negligence or intent, or any liability that cannot be excluded under Swedish or EU consumer law.

12.Governing law and disputes

These terms are governed by Swedish law. Disputes are settled by the Swedish courts, with Helsingborgs tingsrätt as the court of first instance, unless mandatory consumer law gives you the right to sue where you live.

If you are a consumer in the EU you may also use the National Board for Consumer Disputes (Allmänna reklamationsnämnden, ARN, Box 174, 101 23 Stockholm, arn.se) or the European Commission’s online dispute-resolution platform at ec.europa.eu/consumers/odr. We take part in ARN proceedings.

13.Changes to these terms

We may update these terms. Material changes are announced inside the app at least 30 days before they take effect, and the version and date at the top of this page change accordingly. Continuing to use the Service after that date means you accept the new terms; if you do not, delete your account before then.

14.Privacy

How we handle personal data is described in the Privacy Policy, which forms part of these terms.

Change log

Contact

Wasted Penguinz AB
[street address]
267 75 Ekeby, Sweden
Org. nr 559447-4859
hello@zerosay.com